Raise a grievance
Complete this form to lodge a data protection grievance. We will acknowledge your notice and respond in line with applicable Data Protection Laws. Fields marked * are required. You may also write to us at 25 Adeyemo Alakija Street, Victoria Island, Lagos, Nigeria, or email legal@matta.trade.
By submitting, you consent to Offtake processing this information to investigate your grievance in line with our Privacy Policy. Raising a grievance with Offtake does not limit your right to complain to the Nigeria Data Protection Commission.
What to include
- Your full name, phone number, email address and optional contact address.
- The data controller, processor or person your grievance concerns, where known.
- The nature of the violation and the type of personal data involved.
- When and where it happened, who was involved and how.
- Whether you suffered any loss, with relevant details.
Your rights
Raising a grievance with Offtake does not limit your right to lodge a complaint directly with the Nigeria Data Protection Commission. For more information about how we handle personal data, read our Privacy Policy.
Request supply